Terms & Conditions
Welcome to Delhi Smart Kitchen. By accessing or using our website and services, you agree to the following terms and conditions:
1. Use of Our Services
Delhi Smart Kitchen provides food-related services including online ordering, delivery, and kitchen-based services. You agree to use our services only for lawful purposes and not for any fraudulent or harmful activity.
2. Orders & Payments
All orders placed through our website are subject to availability and confirmation. Prices may change without prior notice. Payments must be completed at the time of placing the order unless Cash on Delivery is available.
3. Cancellation & Refund Policy
Orders once confirmed may not be canceled after preparation has begun. Refunds, if applicable, will be processed within a reasonable time in case of service failure or incorrect orders.
4. Delivery Policy
We aim to deliver your food within the estimated time, but delays may occur due to traffic, weather, or unforeseen circumstances. Delhi Smart Kitchen is not liable for such delays.
5. User Responsibility
You are responsible for providing accurate information such as delivery address and contact details. We are not responsible for issues arising from incorrect information.
6. Intellectual Property
All content on this website including text, images, and branding belongs to Delhi Smart Kitchen and may not be copied or used without permission.
7. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website means you accept those changes.
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Delhi Smart Kitchen collects, uses, and protects your information.
1. Information We Collect
We may collect personal information such as:
- Name
- Phone number
- Email address
- Delivery address
- Payment details
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Improve our services
- Communicate updates, offers, or support
- Ensure secure transactions
3. Data Protection
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.
4. Sharing of Information
We do not sell or trade your personal data. Information may only be shared with trusted delivery partners or payment gateways to complete your order.
5. Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings.
6. Third-Party Services
We may use third-party services for payments and analytics. These services have their own privacy policies, and we recommend reviewing them.
7. Your Rights
You have the right to access, update, or request deletion of your personal data by contacting us.
8. Changes to Privacy Policy
We may update this policy from time to time. Continued use of our website indicates your acceptance of these changes.
Contact Us
If you have any questions regarding our Terms or Privacy Policy, please contact us:
Delhi Smart Kitchen
Email:thakurtanishka198gmail-com
Phone: +91-8745054004